Faq

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  • 1. How long will it take to get a reply after we send you an inquiry?

    We will reply to you within 12 hours after receiving the inquiry on weekdays.

  • 2. Are you a direct manufacturer or a trading company?

    We have a factory, and we also have our own international trade department. We produce and sell our own products.

  • 3. What products can you provide?

    We mainly produce metal racks for kitchens, bathrooms, barbecues, and pets.

  • 4. Can you make customized products?

    Yes, we mainly make customized products. We develop and produce products according to the drawings or samples provided by customers.

  • 5. What is your company's production capacity?

    We have 2 large stamping machines, 30 welding machines, bending machines, and grinding machines.

  • 6. How many employees do you have in your company, and how many of them are technicians?

    The company currently has more than 120 employees, including more than 5 professional technicians and 1 engineer.

  • 7. How does your company ensure product quality?

    We will have corresponding inspections after each process. For the final finished products, we will do 100% inspection according to customer requirements and international standards.

  • 8. What is the payment method?

    When quoting, we will confirm the transaction method with you, FOB, CIF, CNF, or other methods. For mass production, we usually accept a 30% advance payment first and then pay the balance upon seeing the bill of lading. Most of our payment methods are T/T, of course, L/C is also acceptable.

  • 9. How are the goods delivered to customers?

    Usually we ship by sea, because we are in Ningbo, we are only 65 kilometers away from Ningbo Port, and sea export is very convenient. Of course, if the customer's goods are more urgent, we can also ship by air, Ningbo Airport and Shanghai International Airport are very close to us.

  • 10. Where do you mainly export your goods?

    Our products are mainly exported to dozens of countries including the United States, Germany, Japan, Spain, Italy, the United Kingdom, South Korea, Mexico, the Middle East, etc.